SecondLook for independent adjusters
Stop Costly Supplements Before They Happen.
SecondLook helps adjusters catch missing damage, overlooked components, and scope gaps before repairs begin, not after a supplement hits your desk.
Reduce leakage. Improve first-pass accuracy. Protect your reputation.
Built for independent adjusters who want stronger first estimates and fewer surprise supplements.
The problem
Supplements are not the problem. Missed scope is.
Cooling stack damage. Hidden absorber damage. Shifted front support. Missing blends.
You do not see it until teardown, and then the supplement arrives.
- More cycle time
- More reinspection
- More negotiation
- Higher severity
SecondLook helps you intercept those gaps early.
What SecondLook does
Upload your estimate and photos. Get financially aware decision support.
Alignment and adjacency gaps
Documentation insufficiencies
Photo-to-estimate mismatches
Missing high-impact parts
Financially ranked supplement support advisories
Advisories are sorted by estimated exposure so you see what matters most first.
Supplement Support (new)
Find components visible in photos but missing from the estimate.
Each advisory includes estimated exposure range, impact band, trigger explanation, and guidance.
- Estimated exposure range
- Impact band (LOW to CRITICAL)
- Evidence-based trigger explanation
- Advisory-only guidance
Example
CRITICAL — Cooling Stack Components
Estimated Exposure: $1,800 to $3,400
Photo signals suggest condenser fin damage and front support shift. Cooling stack components are not present in estimate.
You decide what to do. SecondLook does not alter findings or authorize payment.
How it works
Better first-pass estimates. Fewer supplements.
- 1 Upload estimate and photos
- 2 Review findings and risk snapshot
- 3 Review Supplement Support advisories
- 4 Adjust scope before repair begins
Built for field use
- Desktop application
- Estimate + photo workflow fit
- No score-based automation
- Advisory only
- Governance aligned
Designed for real-world adjuster conditions, not lab demos.
Pilot invitation
Limited pilot access is open.
If you handle 50+ claims per month and want to reduce avoidable supplements, improve first-pass completeness, and increase confidence before repair, join the pilot.